‘Glasses Ready’ feature helps ODs save time, money
September 1, 2010Smile Reminder introduced a new “Glasses Ready” feature to help vision care professionals save time, save money and eliminate the need to contact each patient individually to let them know their eyewear is ready for pick-up.
The Glasses Ready feature produces an automated message from the practice when a patient’s eyewear is ready for pick-up. Patients are alerted via e-mail, text message, or both, that their new eyewear is ready for pick-up at their convenience. The launch of this new vision care tool marks yet another innovative contribution Smile Reminder is making to improve the overall practice-patient experience.
“The Glasses Ready feature is a quick response to a need identified by some of our customers,” said Mark Olson, Smile Reminder’s vice president of Marketing and Business Development. “We are always pushing our technology to provide services that help vision care professionals save time, generate revenue, and increase patient loyalty. Smile Reminder’s new “Glasses Ready” feature is just one more way in which we continually support our customers’ needs.”
The standard features offered through Smile Reminder’s communication platform allow offices to simplify their daily routine and strengthen doctor-patient relationships through services such as: automated appointment reminders and confirmations, last minute appointment openings announcements, e-newsletters, e-surveys, custom promotions, patient recall/recare, patient referrals, and a new suite of tools that take advantage of web 2.0 opportunities.
For more information, visit www.smilereminder.com.
